Terms of Service

Exolvy

Last updated: 26 February 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Exolvy ("we", "us", or "our"), a company established under Belgian law, with its registered address at Velstraat 13, 8480 Ichtegem, Belgium (VAT: BE1016900389).

By accessing or using our website and software-as-a-service platform (the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

2. Description of Service

Exolvy provides a cloud-based software-as-a-service (SaaS) platform. The specific features and functionality of the Service may change over time as we continue to develop and improve the platform.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of any significant changes that may affect your use of the Service.

3. Account Registration

To access certain features of the Service, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information.
• Keep your account credentials secure and confidential.
• Notify us immediately of any unauthorised access to your account.
• Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period.

4. Subscription and Payments

4.1 Pricing and billing

Access to the Service may require a paid subscription. Pricing details are available on our website. All prices are quoted in the currency displayed at the time of purchase and are exclusive of VAT unless stated otherwise.

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your chosen plan). Payment is due at the start of each billing cycle.

4.2 Free trials

We may offer free trial periods at our discretion. At the end of a trial period, your account will be converted to a paid subscription unless you cancel before the trial expires. We will notify you before any charges are applied.

4.3 Refunds

Payments are generally non-refundable, except where required by applicable law. If you believe you are entitled to a refund, please contact us at maxim.ledaine@exolvy.com.

4.4 Price changes

We may adjust pricing from time to time. We will provide at least 30 days' notice before any price increase takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

• Use the Service in any way that violates applicable local, national, or international law or regulation.
• Use the Service to transmit any material that is defamatory, offensive, or otherwise objectionable.
• Attempt to gain unauthorised access to the Service, other accounts, or any related systems or networks.
• Introduce viruses, malware, or other harmful code to the Service.
• Use the Service to send unsolicited communications (spam).
• Reverse engineer, decompile, or disassemble any aspect of the Service.
• Resell, sublicense, or redistribute the Service without our prior written consent.
• Use the Service in any manner that could overload, damage, or impair the Service.

We reserve the right to investigate and take appropriate action against any violations, including suspending or terminating your access to the Service.

6. Intellectual Property

6.1 Our intellectual property

The Service, including all software, content, design, text, graphics, and logos, is owned by Exolvy and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms for the duration of your subscription.

6.2 Your content

You retain ownership of all data and content you upload, create, or store through the Service ("User Content"). By using the Service, you grant us a limited licence to host, store, and process your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that you have the right to upload and use your User Content and that it does not infringe any third-party rights.

7. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

Where we process personal data on your behalf (as a data processor), we will do so in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We may enter into a Data Processing Agreement (DPA) with you upon request.

8. Service Availability and Support

We strive to keep the Service available at all times but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We will make reasonable efforts to provide timely notice of scheduled maintenance. We are not liable for any loss or damage resulting from service downtime.

Support is available via email at maxim.ledaine@exolvy.com. Response times may vary depending on the nature of the inquiry and your subscription plan.

9. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications. We do not control and are not responsible for the content, privacy practices, or availability of any third-party services.

Your use of third-party services is governed by their respective terms and conditions, and you access them at your own risk.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that the Service will be error-free, secure, or uninterrupted.
• In no event shall Exolvy be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service.
• Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Exolvy, its directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Any User Content you submit through the Service.

12. Termination

12.1 Termination by you

You may terminate your account at any time by contacting us at maxim.ledaine@exolvy.com or through the account settings in the Service. Upon termination, your right to use the Service will cease immediately.

12.2 Termination by us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• You breach any provision of these Terms.
• We are required to do so by law.
• We decide to discontinue the Service or any part thereof.

12.3 Effects of termination

Upon termination, we will make your User Content available for download for a period of 30 days. After this period, we may delete your data in accordance with our Privacy Policy.

Sections that by their nature should survive termination will remain in effect, including intellectual property, limitation of liability, indemnification, and governing law provisions.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on our website and updating the "last updated" date. For significant changes, we may also notify you by email.

Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Belgium.

If you are a consumer within the European Union, you may also be entitled to use the European Commission's Online Dispute Resolution platform, available at https://ec.europa.eu/consumers/odr.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Exolvy regarding the use of the Service and supersede any prior agreements or understandings.

17. Contact Us

If you have any questions about these Terms, please contact us:

• Company: Exolvy
• Address: Velstraat 13, 8480 Ichtegem, Belgium
• VAT: BE1016900389
• Email: maxim.ledaine@exolvy.com